When the world was completely locked down during the COVID-19 pandemic, there was some major development happening in the Silicon Valley of India. While witnessing a huge surge in global food delivery business (Uber Eats), the Uber tech team in Bangalore discovered themselves managing two equally sizable businesses, Uber Ride and Uber Eats, each with its distinct tech stacks. They observed that the resources were wastefully distributed to manage two tech stacks instead of one.
There were, however, various overlaps between the two tech systems. For instance, functionalities such as reservation and upfront driver assignment effortlessly transcend both domains, requiring only minimal adjustments for optimal performance. Similarly, the implementation of technology to extend job offers to multiple drivers for improved acceptance rates was seamlessly applied to delivery services as well.
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