Now or Never

Also in today's edition: Nandan Knows, They are thinking & Consistency Models

Generative AI has taken the enterprise world by storm. Microsoft set the ball rolling, and now Salesforce, Zoho, and others are all vying for a piece of the action. The race is on, and those slow to adapt, risk being left behind. IBM, not so sure.

In conversation with AIM, Vernon Keenan, Senior Industry Analyst at SalesforceDevops.net said that he doesn’t think Microsoft is positioned to take back huge market share from Salesforce in the CRM space. He said that the deal with OpenAI will give generative AI proponents something to hold on to if they are Salesforce customers.