Indian IT’s Love-Hate Affair with GCCs

Indian IT companies and global capability centres (GCCs) are blending collaboration with quiet competition. GCCs set up by multinational corporations to leverage India’s tech talent directly are expanding rapidly. With over 1.6 million professionals already employed, the sector is projected to grow to 2,400 GCCs by 2030, creating 4.5 million jobs and pushing market value from $45 billion to $110 billion.

GCCs are luring talent with higher pay and attractive titles, causing tension with IT firms. “Some of them will move from IT companies to GCCs because the latter pay better. But the work may not be as exciting or diverse as IT companies,” noted Mohandas Pai, former Infosys CFO, in an interaction with AIM. As GCCs focus on specialised projects, their appeal grows, especially for roles in AI, machine learning, cloud computing, and cybersecurity.